Comments (Experimental)
The Comments area centralizes all comments made by students in lessons, allowing you to view, reply, and manage interactions in one place.
Important: the comments feature is only available for products of the Online Course type. Products of other types (Continued Mentoring, Kanban, A.B./Reels) do not have this option.
Overview
At the top of the page, three indicators summarize the current state of comments:
| Indicator | Description |
|---|---|
| Total | Total number of comments in the period |
| Unread | Comments not yet viewed |
| New Today | Comments received on the current day |
Comment Configuration per Product
Click "Comment Configuration per Product" to expand the panel and manage the settings for each product individually.
For each Online Course product, you can configure:
| Setting | Description |
|---|---|
| Comments | Enables or disables comments on the product |
| Visibility | Defines whether comments are Public (visible to all students) |
| Student Replies | Enables or disables the ability for students to reply to comments |
Use the search field to quickly find a specific product.
Comments List
The table displays all received comments with the following columns:
| Column | Description |
|---|---|
| Student | Name and New comment indicator when not yet read |
| Comment | Preview of the text sent by the student |
| Lesson | Name of the lesson where the comment was made |
| Product | Product to which the lesson belongs |
| Date | Time elapsed since the comment |
| Actions | Mark as read or view details |
Available filters:
- All products — filter by specific product
- Status — All, Unread, or Read
- Period — filter by time range (e.g.: Last month)
- Search by student or text — finds specific comments
Other available actions:
- Mark all as read — marks all visible comments as read at once
- Refresh — manually reloads the list
Comment Details
Clicking the view icon (eye) on any comment opens a Comment Details window with:
- Student's name and email
- Related lesson and product
- Comment date
- Comment visibility (Public)
- Full comment text
- List of replies already sent
How to reply to a comment
- In the Reply section, choose how you want to reply using the toggle:
- Disabled: replies as yourself
- Enabled: replies as the main mentor (account owner) — ideal when a team member needs to interact with the student representing the mentor
- Write your reply in the text field
- Click "Send reply"
A "Reply sent successfully" notification confirms the submission.
To remove a comment, click "Delete comment" at the bottom of the window.