Support
This app is currently available in Brazilian Portuguese (pt-BR) only. The user interface, support materials, and communications are provided in Portuguese for mentors and students in Brazil.
Portuguese version: Suporte (pt-BR)
How to get help
| Channel | Details |
|---|---|
| contato@mentorfy.io or suporte@mentorfy.io | |
| In-platform chat | Available after login at app.mentorfy.io |
| Send a message | |
| Support center (web) | mentorfy.io/support |
Support hours: Monday to Friday, 9 AM to 6 PM (Brasília time, Brazil).
Frequently asked questions
How do I connect Zoom?
Go to Integrations > Zoom in the mentor area, click Connect Zoom, and authorize your account. See the full guide in Zoom Integration.
Where is the privacy policy?
- English: Privacy Policy
- Portuguese: Política de Privacidade
Where are the terms of use?
- English: Terms of Use
- Portuguese: Termos de Uso
Documentation
Browse the Mentor Guide for tutorials on integrations, member area, meetings, and platform tools.